Privacy policy

At Easy Dish Supply, we recognize that a reliable online shopping experience depends not only on product quality and convenient service but also on responsible handling of personal information.

Customers who browse our website, purchase oil painting brushes, select painting canvases, or order art portfolio storage bags may provide information that helps us complete transactions, arrange deliveries, respond to questions, and maintain our online store.

This Privacy Policy explains how Y.R.W. ENTERPRISE, INC, operating the Easy Dish Supply website, may collect, use, store, and disclose personal information when visitors access easydishsupply.xyz or interact with our services.

By using our website, you acknowledge the information-handling practices described in this policy.

2.1 Information We Collect

The type of information collected depends on how you use our website and which services are available.

A. Personal and Contact Information

When customers place an order, submit an inquiry, or communicate with our customer service team, we may collect:

  • Full name.

  • Billing address.

  • Shipping address.

  • Email address.

  • Telephone number, if provided.

  • Order number and purchase details.

  • Return and refund request information.

  • Customer service correspondence.

This information allows us to identify orders, arrange delivery, provide customer assistance, and maintain appropriate business records.

B. Order and Transaction Information

When a customer makes a purchase, we may receive transaction-related information such as:

  • Products purchased.

  • Order subtotal and total amount.

  • Shipping charges.

  • Payment status.

  • Transaction reference numbers.

  • Billing details.

  • Refund and cancellation records.

Payment card details and other sensitive payment credentials are generally processed by the payment service provider used during checkout.

Customers should not send full payment card numbers, security codes, passwords, or other highly sensitive financial information through ordinary email.

C. Technical and Website Usage Information

When visitors access our website, certain technical information may be collected automatically, depending on the website platform and technologies in use.

This may include:

  • Internet Protocol (IP) address.

  • Browser type and version.

  • Device type and operating system.

  • Approximate location derived from technical information.

  • Pages visited.

  • Website navigation and interaction data.

  • Referral sources.

  • Access dates and times.

  • Technical error and performance information.

This information helps us understand website activity, identify technical issues, and improve the overall browsing and shopping experience.

D. Customer Communications

If you contact us by email or through a website contact form, we may retain the information you provide, including message contents, attachments, order references, and our response history.

We use these records to review your request, provide assistance, and maintain a reasonable history of customer service interactions.

2.2 How We Use Personal Information

We may use personal information for the following business and operational purposes.

Order Processing and Fulfillment

We use customer information to confirm orders, process payments through our payment providers, prepare merchandise, arrange shipping, and communicate order updates.

For example, a customer's name and shipping address may be provided to a delivery carrier so that purchased painting canvases or art portfolio storage bags can be delivered to the correct destination.

Customer Service

We may use contact information and order records to respond to questions about:

  • Oil painting brushes and brush specifications.

  • Canvas dimensions and product descriptions.

  • Art portfolio storage bag features.

  • Product availability.

  • Payment and checkout issues.

  • Shipping and tracking.

  • Returns, refunds, and replacements.

Payment Verification and Fraud Prevention

Transaction and technical information may be used to verify payment status, identify suspicious transactions, prevent unauthorized purchases, and protect our business and customers.

Website Improvement

We may use technical or aggregated usage information to understand how visitors interact with our website.

This may help us:

  • Improve product page organization.

  • Make product information easier to understand.

  • Identify website errors.

  • Improve navigation and checkout functionality.

  • Evaluate general website performance.

  • Improve the overall customer experience.

Business Administration

Information may be processed for accounting, tax records, order documentation, customer support, inventory-related administration, and other ordinary business operations.

Legal Compliance

We may use or retain personal information when necessary to comply with applicable laws, respond to lawful requests, establish or defend legal claims, or protect our business and customers.

2.3 Cookies and Similar Technologies

Our website or its service providers may use cookies, pixels, tags, local storage, or similar technologies to support website functionality and improve performance.

Depending on the tools enabled, these technologies may be used to:

  • Remember shopping cart contents.

  • Maintain certain website preferences.

  • Support checkout and security functions.

  • Understand website traffic.

  • Measure page performance.

  • Evaluate promotional campaigns.

  • Improve browsing and navigation.

Some cookies may be necessary for essential website functions, while others may support analytics or marketing activities.

Visitors may be able to manage cookies through browser settings or through a cookie preference tool if one is provided on the website.

Disabling certain cookies may affect shopping cart functionality, checkout, or other website features.

The specific technologies used may change as our website platform and service integrations develop.

2.4 How We Share Personal Information

We do not treat customer personal information as a product for general sale. However, we may share relevant information with third parties when reasonably necessary to operate our store, complete transactions, or meet legal obligations.

Payment Processors

Payment providers may receive information necessary to authorize transactions, process payments, verify payment status, and manage refunds.

Shipping and Delivery Providers

Shipping carriers and fulfillment partners may receive customer names, delivery addresses, and shipment information to deliver purchased products.

Website Hosting and Ecommerce Providers

Our ecommerce platform, hosting provider, and technical service partners may process information needed to operate the website, maintain security, and support online shopping functions.

Analytics and Marketing Services

If enabled, analytics or advertising providers may receive certain technical or browsing information to measure website activity and evaluate marketing performance.

Professional Advisors

We may share relevant information with accountants, attorneys, insurers, or other professional advisors when reasonably necessary for legitimate business purposes.

Government Authorities and Legal Requests

We may disclose information when required by law, valid legal process, regulatory requirements, or when reasonably necessary to protect our rights, customers, or business operations.

We expect service providers that process information on our behalf to handle it in accordance with applicable contractual and legal requirements.

2.5 Data Retention

We retain personal information for as long as reasonably necessary to accomplish the purposes described in this policy.

Retention periods may depend on:

  • The type of information.

  • The status of an order.

  • Customer service requirements.

  • Accounting and tax recordkeeping obligations.

  • The need to resolve disputes or claims.

  • Applicable legal requirements.

  • Fraud prevention and business security needs.

When information is no longer required, we may delete it, securely dispose of it, or retain it in a form that no longer identifies an individual, where appropriate.

2.6 Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Depending on the services and systems used, safeguards may include secure website connections, access restrictions, service-provider security measures, and appropriate internal information-handling procedures.

However, no internet transmission, electronic storage system, or security method can be guaranteed to be completely secure.

Customers should exercise reasonable care when sharing information online and should avoid sending passwords, full payment card numbers, or other highly sensitive information through ordinary email.

2.7 Your Privacy Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding personal information.

These rights may include:

  • Requesting access to personal information we maintain about you.

  • Requesting correction of inaccurate information.

  • Requesting deletion of certain personal information.

  • Asking about categories of information collected or disclosed.

  • Requesting information about certain data-sharing practices.

  • Opting out of certain marketing communications.

  • Exercising applicable privacy rights without unlawful discrimination.

Some requests may be subject to identity verification, legal exceptions, or obligations to retain certain business records.

To submit a privacy-related request, email [email protected] with the subject line "Privacy Request."

Please describe the request clearly and provide enough information for us to identify the relevant information or transaction.

2.8 Marketing Communications

If we send promotional emails, customers may use the unsubscribe instructions included in those messages to stop receiving future marketing communications.

Unsubscribing from marketing messages does not necessarily stop essential transactional communications, such as:

  • Order confirmations.

  • Shipping notifications.

  • Delivery updates.

  • Refund confirmations.

  • Customer service responses.

  • Important purchase-related notices.

We aim to manage promotional communications in accordance with applicable email marketing requirements.

2.9 Children's Privacy

Our website is intended for a general shopping audience and is not designed to knowingly collect personal information directly from children under 13.

If we become aware that personal information has been collected from a child under 13 without legally required authorization, we will take reasonable steps to address the situation.

Parents or legal guardians who believe that a child has provided personal information to us may contact [email protected].

2.10 Third-Party Websites and Services

Our website may contain links to external websites or use third-party services for payment processing, shipping, analytics, advertising, or other business functions.

These third parties may operate independently and maintain their own terms and privacy policies.

Easy Dish Supply does not control the privacy or security practices of external websites that we do not operate.

Customers should review the applicable policies before providing personal information to a third-party service.

2.11 Florida and United States Privacy Considerations

We seek to handle personal information in a manner consistent with applicable federal and Florida privacy and consumer protection requirements.

Where a specific privacy law grants additional rights or imposes additional obligations, those requirements will apply to the extent they are legally applicable to our business and the relevant individual.

Nothing in this policy is intended to waive or restrict any privacy right that cannot legally be waived.

2.12 Changes to This Privacy Policy

We may update this Privacy Policy when our website, business practices, service providers, or legal obligations change.

Revised information will be published on this page with an updated effective date when appropriate.

Customers are encouraged to review this page periodically to remain informed about how personal information is handled.

2.13 Contact Information for Privacy Matters

For questions, requests, or concerns about personal information, please contact:

Y.R.W. ENTERPRISE, INC
Operating as Easy Dish Supply
Attn: Payment Date
2254 CAPITAL DRIVE SE
PALM BAY, FL 32909
USA

Email: [email protected]